# Bug reports / Requests for improvement / Contact

# About bug reports and improvement requests

When reporting a bug, please provide the following information as much as possible.

• Zone ID (see Get ZoneID)
• Date and time when trouble occurred
• Trouble details
• SDK version
• Target devices
• OS version
• Logs
• Screenshots

# Email Contact

Please contact our Media Sales representative.（media@geniee.co.jp）